Free shipping on orders over 35 € now also for Austria

Alpecin Logo
FAQ

Frequently Asked Questions and Answers about Returns & Refunds

To do this, fill out the cancellation form from your order confirmation or click on this link: Cancellation Form

Returns are processed through a cancellation. The customer is responsible for the return shipping costs.

The return address can be found on the cancellation form.

You will receive your refund no later than 14 days after initiating your cancellation. The refund will be processed using the payment method you selected when placing your order.