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After placing your order, you will receive an order confirmation via email. Once your package has been dispatched, you will also receive a shipping confirmation with a tracking link for DHL parcel tracking.

Please note that if you order multiple products, they may be delivered in separate shipments. In this case, your tracking link will include multiple tracking numbers so you can track each delivery individually.

Typically, your order should arrive within 2–4 working days.

We offer the following payment options only:

• Credit Card (Amex, Visa, Union Pay, Maestro, Mastercard)
• Apple Pay and Google Pay
• PayPal
• Klarna Invoice

The invoice will be sent to you by email after your order has been dispatched. It is for information purposes only, as the amount has already been paid using your chosen payment method.

To do this, fill out the cancellation form from your order confirmation or click on this link: Cancellation Form

Unfortunately, completed orders cannot be changed. However, you have the option to withdraw from your order and place a new one.

Currently, we only offer shipping within Germany and Austria.

The shipping costs are €3.90 for Germany and €7.00 for Austria. Shipping is free for orders over €35.

The delivery time is between 2-4 business days.

Currently, we do not offer express delivery.

Returns are processed through a cancellation. The customer is responsible for the return shipping costs.

The return address can be found on the cancellation form.

You will receive your refund no later than 14 days after initiating your cancellation. The refund will be processed using the payment method you selected when placing your order.